It has allowed us to build this hugely successful Shaadi.com platform that has helped 6 million people meet their life partners online.
We are committed to a safer internet and go to great lengths to make sure you get the best possible experience here. Every single profile is screened for irrelevant and inappropriate content & your matches are tailored to your preferences.
While we do all this, we want you to play your part. Take a few minutes to read the following to keep your match-making experience enjoyable and safe,
Getting to know someone
Less than awesome experience
Report Misuse or Block
Take your time to know the other member at your own pace. The secret sauce is no longer a secret, read on to find out
While breaking the ice:
Use Shaadi.com’s secure messaging tools (chat/email or SMS) that protect your identity
Hold on to your personal details such as bank particulars, home address, place of work or any other identifiable information
When making phone calls:
Check phone numbers with strange area codes before you make a call
Also, use public telephones unless you have established a reasonable level of trust
It’s cool to learn more about the member using various social networking sites and government resource.
If you still want to know more, feel free to use third party background verification services
You are your own boss:
Don't let any member pressurize you into anything. ‘Block’/ ‘Report Misuse’ from the member’s page or simply inform us
We go to great lengths to make sure you get the best possible experience here. Every single profile is screened & your matches are tailored to your preferences. But if you still have any unpleasant experience or face any of the following:
Someone sending harassing or offensive messages
Someone sharing obscene photos
Someone being abusive
Someone sharing misleading information
Someone asking for money
Someone having multiple profiles
Report Misuse’ or ‘Block’ from the member’s page. For anything else, you can write to us.
Symptoms of a Scamster
No genuine person would ask you for money, so don’t give money to any member. Even if the person claims to be in an emergency, report it to us immediately.
You might be dealing with a scamster if that person:
Quickly asks you to take your chat outside Shaadi.com
Asks you for money
Vanishes mysteriously from the site, then reappears under a different name
Asks for your address under the guise of sending flowers or gifts
Sends you gifts which can be claimed only post a payment
Becomes serious about you very quickly
Provides inconsistent descriptions about himself or herself
Avoids introducing you to his/her family and friends
We are Back! Our phone services have resumed and you can now call us between 10am - 7pm (IST). You may experience marginally longer wait times in this period, but that will be fixed soon. For Instant Support, we recommend that you connect with us on Chat & we will be there to assist you. #StrongerTogether